Monad Ticketing Support

To create an event on Monad, log in to your admin account. This is usually tickets.yourwebsite.com/admin.  You will be taken to a screen headed “Dashboard”....

  Often an event will have more than one performance, either at the same venue or at multiple venues.  This will require a show to be set up in Monad and t...

Reports which are used on a regular basis can be saved as a shortcut to a user’s dashboard and can additionally be scheduled to run on a regular basis as an...

Navigate to the folder you want to put the Venue in, right-click and select “Create Folder” to create a new venue folder.  Rename it to the name of the v...

An Event can be linked to a venue by creating a shortcut to the event within the venue. To do this, go to the Setup tab within the Admin platform, navi...

Monad employs a Parent-Child folder hierarchy structure which allows for a great deal of flexibility when creating default settings.  A “Parent” in this sen...

  A product can be anything for sale such as a retail item or a food/drink item, and is not limited to event tickets.  To add tickets or another product ...

  Go to the menu on the right-hand side and click Add, then Folders & Products à Package.  This will take you to the Display tab for the Package form. ...

Adding a retail product follows along the same lines as adding a ticket product; however some properties are distinctly different. Go to the main tree on t...

Selling an Item - Customer Present   Most items can either be ordered by the customer online or sold to them by a staff member.  To sell an item to a cust...