Adding a retail product follows along the same lines as adding a ticket product; however some properties are distinctly different.
Go to the main tree on the Setup tab and find or create a folder for your products. On the Starkadder test site there is a folder for a café, with child folders for food and drink. Select the required retail folder. On the right hand side of the screen, there is the same Add button you used for defining tickets, price schemes etc..
Click on Add and select Folders & Products àProduct. The Product properties screen will appear. On the Display tab, enter a Product Description e.g. “Classic cheese toastie”. If there will be multiple products in the folder then a sort order can be set within the Sort Order box by entering a letter or a number.
Next click on Update at bottom left of the page to save changes without exiting and move to the Pricing tab.
Select an appropriate Price Scheme, or create one by clicking New, and add a Discount Scheme if relevant.
Now click on Update again and move to the Capacity tab. If the Product Type is set as “Untracked” no other information is required here, as this option is for items such as vouchers which can be sold in unlimited quantity. For other non-ticket items, set the Product Type to “Stock”.
For information on how to access Stock Control, set up a new stock-take and edit the available quantity, see Stock-taking.
Click Done to return to the Capacity tab, then click on Update and move to the Delivery tab. The Delivery Scheme should be set to “Not Delivered” for all non-ticketed items. In the example shown, there are several Delivery Schemes shown – “COBO”, “Immediate print” etc. – which all relate to tickets. Click 
Add underneath the Delivery Scheme options to bring up the “Add or change a delivery scheme” dialogue, then `select “Not delivered” from the Delivery Scheme pull-down, and click OK at bottom right. This will add “Not Delivered” to your list of Delivery Schemes. Highlight and delete the others (Del button underneath the list).
Now click on Update and move to the On Sale Dates tab. If the retail item will only be on sale in a shop environment rather than online, then the On Sale Scheme should be set to an option which will only allow the item to be sold by members of staff. Click “New” if you need to set up a new On Sale Scheme rather than reuse an existing one.
Click on Update and move to the Finance tab and Other tab (if necessary). On the finance tab you can set Tax Rates, Ledger Codes and SKU (Stock Keeping Units). On the Other tab you can set bar-codes, loyalty schemes etc..
Once you have finished configuring your product, click on Done to exit the item properties. In the right hand of the screen the new product will be visible and will have a red cross at the far right to indicate that the product is inactive. The product can be activated by selecting the product, right clicking on it and selecting the Activate option.
Note: If an item is not due to be on sale to the public yet, it can be left inactive until it is required. This can be very useful if a new selection of seasonal stock has arrived in advance of the On Sale period, as it can be entered onto the system whenever it’s convenient, but only needs to be made active when the stock has been displayed ready for sale.
Stock-taking
Stock-taking on Monad is completely optional: however it can be a very useful feature for certain items particularly with regard to retail.
When deciding whether or not to include a product for stock-take, the question must be asked as to how much time and effort it will take to maintain accurate stock levels. For example, it would not be practical to count how many carrots and potatoes went in to each soup and allocate them to soup items on the menu. However, if there are CDs on sale by a particular artist and this stock is always re-ordered in batches of 10, then it is relatively straightforward to add new stock onto the system when it is delivered.
To add a stock level to a product, select the product and edit it. Navigate to the Capacity tab. This tab simply shows that the product is a Stock item and the Available Quantity, which should be the level at last stocktaking plus deliveries since then, minus the quantity sold since then (although in practice this figure may be slightly off because it doesn’t take account of losses due to shop-lifting or damage, unrecorded returns etc.).
To access existing stock-takes or add a new one, click Edit next to Stock Control to go to the Product Stock Levels page.
Unticking the “Show most recent stock take only” box will result in several stock-taking reports being displayed, with the earliest at the top.
To add a new stock-taking report, select the “Add Stock Take” button at bottom left of the page. This will bring up a form where you can either enter a date, time and quantity as at that time by simply typing them in the relevant boxes, or click in the date and time boxes to select from a calendar and a list of times in 5-minute increments, and use up and down arrows to adjust the quantity. Make sure your new stock-take total includes both existing and new stock and then update both the “Date and time of last stock-take” and the “Quantity as at stock-take time” fields.
When you are finished, click Save at bottom right.
Clicking on the “Add Delivery” button brings up the same form, except that instead of “Date and time of stock-take” and “Quantity as at stock-take time” it has lines labelled “Date and time of delivery” and “Quantity delivered”. Deliveries should be added into the Available Quantity automatically.
At the point in time when a stock-take is required, the Current Stock Levels report can be run by returning to the main Monad Admin console, selecting the Reporting tab at top right, then the Admin tab, then clicking the Products header. This will expand a list of possible reports. Choose Product Stock Levels and then Run Report.
The report can be run for an individual folder or multiple folders, and will provide a list of current quantities of individual products as per Monad sales against the last stock-take data entered onto the system for that product.