Guides and Quick Reference Docs

How To Hard Refresh A Browser
Resources like Javascript or CSS style sheets are cached by your browser so they don’t have to be downloaded from the server every time a page is requested....
Sun, 11 Apr, 2021 at 2:03 AM
Product Setup Checklist
Web Content Show name   Short description of the show   Long text for show visible to the public on the website   Long text for show vis...
Mon, 12 Apr, 2021 at 5:13 AM
Call to action buttons (Buy List in Long Run Shows)
Call to action buttons in Mond is automatically displayed depending on the product that sits within that performance's folder.  "Buy Ticke...
Tue, 13 Apr, 2021 at 12:45 PM
How to deactivate a folder and lock it
Sometimes, you need to stop a folder from being displayed on the sales frontend completely. A great way to do this is by deactivating the folder and then lo...
Fri, 31 Dec, 2021 at 12:13 AM
How to add notes to a completed order
Adding notes to an order can be important to keep track of special requirements.  Firstly, look up the order using the "Order Lookup" screen o...
Tue, 11 Jan, 2022 at 11:18 AM
Merge Users
Sometimes, due to a large array of reasons, duplicate accounts can be created for a customer. They may have used a different email address in each account. ...
Sat, 15 Jan, 2022 at 10:15 PM
Concession Type Quantity Multipliers (for groups of tickets)
This feature is currently in development You may want to offer a discount based on the fact the customer is buying a defined amount of tickets (E.g: fam...
Tue, 11 Jul, 2023 at 12:16 AM
Seat View Scheme Values
Seat view schemes allow venues to display images when navigating a seat map.  When setting seat view values, you can use wildcards.  Seatview scheme...
Thu, 21 Sep, 2023 at 12:58 AM
How to clear the cache
To make Monad run faster for customers, we use a database cache. A database cache supplements your primary database by removing unnecessary pressure on ...
Wed, 6 Mar, 2024 at 10:39 PM